Privacy Policy for BusBuddy
Effective Date: July 21, 2024
Last Updated: July 21, 2024
BusBuddy is a bus tracking app developed by AppWand designed for schools to provide real-time tracking of school buses for parents, students, and school administrators. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the CCPA/CPRA, GDPR, CalOPPA, and applicable cookie regulations.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information from users:
- Parents/Guardians: Name, email address, phone number, home address.
- Students: Name, grade, school, bus route details.
- School Administrators: Name, email address, phone number, school information.
1.2 Usage Data
We collect data on how the app is accessed and used, including:
- Device type and unique device identifiers.
- Operating system and app version.
- IP address.
- Location data.
- Usage statistics (e.g., time spent on app, features used).
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and provide relevant advertisements. Cookies are small data files stored on your device.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Service: To track buses in real-time and notify users of bus locations.
- To Communicate with Users: To send notifications, updates, and support messages.
- To Improve the Service: To analyze usage patterns and enhance app functionality.
- To Ensure Safety and Compliance: To comply with legal obligations and protect the safety of students.
3. Legal Basis for Processing Personal Data
Under GDPR:
We process personal data based on the following legal grounds:
- Consent: When you have given us explicit consent to process your data.
- Contractual Necessity: When processing is necessary to perform our contract with you.
- Legal Obligation: When we are legally required to process your data.
- Legitimate Interests: When processing is necessary for our legitimate interests, provided they are not overridden by your rights.
Under CCPA/CPRA:
We do not sell your personal information. We only use your information as described in this policy.
4. Your Rights
Under GDPR:
- Access: You have the right to access your personal data.
- Rectification: You can request corrections to inaccurate data.
- Erasure: You can request deletion of your personal data.
- Restriction: You can request restriction of data processing.
- Portability: You can request your data in a structured, commonly used format.
- Objection: You can object to data processing based on legitimate interests or direct marketing.
- Withdrawal of Consent: You can withdraw consent at any time.
Under CCPA/CPRA:
- Right to Know: You can request disclosure of the categories and specific pieces of personal information we collect, use, and share.
- Right to Delete: You can request deletion of your personal information.
- Right to Opt-Out: You can opt out of the sale of your personal information.
- Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
6. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
7. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: To assist in providing and improving our services.
- Legal Authorities: When required by law or to protect our rights.
8. Children's Privacy
Our app is intended for use by schools and parents. We comply with COPPA and do not knowingly collect personal information from children under 13 without verifiable parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
AppWand
support@appwand.net